Unfortunately it’s not a ‘set and forget’ solution. It’s a lot easier to get these insights if you have a SaaS Management Platform in place – here’s what it looks like in Trelica: You can pull some of this information directly from the Zoom admin console but it’s a bit fragmented, only covering 30 days of logs and also lacking the ‘team’ context needed to see usage patterns. The other route is to be more tactical by identifying very active Zoom users and teams currently on the Basic plan, so you can target your first round of upgrades on those users most likely to benefit. If you have budget to spare, one option is to just upgrade all users – but who has the IT budget to spare these days?! The first challenge is figuring out which Zoom users should get upgraded preemptively. How to make the transition Step 1 - look at historic Zoom engagement data However, the extra cost of upgrading users to Zoom Pro could add up to tens of thousands of dollars per year in medium and large organizations – making a blanket upgrade unappealing for most.
What this means is that many more users will now require Zoom Pro licenses, which support meetings with more participants, with no time restrictions. There’s further information on Zoom’s support site. As of July 15th 2022, all meetings have been capped at 40 minutes, which clearly isn’t long enough for many business use cases, classes, or other types of meetings. The specific changes we’re talking about here relate to Zoom Basic, which previously allowed small-group meetings of up to 40 minutes, and one-to-one meetings of unlimited duration. What are the Zoom licensing changes and why do they matter? It’s more important than ever to understand who really needs Zoom Pro*, and to optimize your licenses accordingly. If you have a lot of Zoom Basic users, this is likely to have a material impact on your Zoom spend. Zoom Basic (the free version), which previously allowed small-group meetings of up to 40 minutes, and one-to-one meetings of unlimited duration will now be capped at 40 minutes for all meetings.
Topics: IT Operations, SaaS Optimization, User Engagement, Zoom
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